Project Description

Client: Westchester Library System

Concept: Reimagine your Website to Improve User Experience: A Case Study of Westchester Connections Workflow


  • Added a clear tagline—Reentry Resources That Can Turn Your Life Around.
  • Included large photos of people who users can relate to.
  • Put the most frequently asked questions on the home page in highlighted boxes.
  • Featured an Ask Us button that opens a short form to pose questions.
  • Encouraged the use of minimal text.
  • Used toggles to enable quick access to info within specific topics.
  • See the site live